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FAQ

  • What is virtual online urgent care?
    Virtual online urgent care provides immediate medical consultations through video, chat, or voice call, addressing pressing but non-life-threatening health concerns right from the comfort of your home.
  • How do I schedule an online urgent care visit?
    Simply log into our platform, select the service you require, and choose an available healthcare professional. You'll be guided through the booking process.
  • Do you accept personal injury patient
    Yes, we accept non emergency care
  • What devices can I use for the virtual consultation?
    Our platform is accessible via smartphones, tablets, laptops, and desktops with a stable internet connection, microphone, and camera.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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